NIGHT ELECTRONICS Week 2(14th January 2013 - 18th January 2013)

Assalamualaikum w.b.t  /hihi

This is an update for my second week of undergoing internship in Night Electronics.
As usual, I was asked to do filing for the service form that is sent by technician everyday. Since NE have many branches Malaysian wide, therefore, I have to make sure that all the service form is well organize and it is file into the correct file.

View of My Planner once it is already saved

One new thing that I have learn this week is, I was taught how to manage my planner. Planner is a system where I was required to do everyday to record attendance other than doing thumb print. Using this planner, the HR and Finance department are able to trace whether their staff is working on that day, or they are on leave.

Once an employee has already key-in their planner, it's required for the Head of the Department to approved, then only it can be declare he or she has attend on that particular day.

The above figure shows the image of Planner that I has completed for the past 8 week period of undergoing internship in Night Electronics. As it can be seen, the planner has mention the date, time, and status for the planner. From here, Head of Department, and HR management are able to detect for late comers, absenteeism and who is taking leave.

Other than completing planners, I also were asked to answer the phone, for people who would like to log cases regarding their electronics gadget. Normally, cases like printer runs out of toner, paper stuck, PC out of power supply and etc.

I was asked to take details regarding the caller and the problem that they are having so that it can be log into the system, and technician can be assign to do maintenance or repairing. There is nothing much to do also for the second week other than doing filing for the service form.



Thank you.
/bye

A.S.A.R